Common Errors
Can you please check that you do
not have the hide balances button clicked on. This is the button to the right of the inactive families’ button at the
top...
Thu, 5 May, 2016 at 4:32 PM
Check the dates for
your statement range and ensure that these match what is charged on your
rolls. Do this by clicking on the family and then clicking th...
Thu, 5 May, 2016 at 4:34 PM
The Gap column in
the Accounts Screen reflects the gap fee for the current week. In order for this to show, the roll must be
charged. If the gap column ...
Thu, 5 May, 2016 at 4:36 PM
Exit out of Qikkids
and wait approximately 1 – 2 mins for the session to end and cease the connection to QikKids web, then log back in and
try again.
Th...
Thu, 5 May, 2016 at 4:37 PM
Click on Show
Hidden in the Rolls Screen
If you see the child in Red, this means that they
have been removed from the roll. To add
them back on, remove...
Thu, 5 May, 2016 at 4:42 PM
· Go to
the Receipts Screen;
· Highlight
the Receipt;
· Click
on Remove (the receipt will turn red);
· Go back
to the Accounts Screen and re-enter...
Thu, 5 May, 2016 at 4:42 PM
Check the details
in the “Show Last” box down the left hand side of the Receipt Screen. You may need to change the setting.
Thu, 5 May, 2016 at 4:45 PM